Cookie Policy

When you use our services at www.castebel.com, we may collect information through cookies.

Cookies are small files of numbers and letters that are stored in a user’s browser when the user visits a site.

This information is used to provide you with a more personalized service, allowing us to improve the performance and browsing experience by increasing the speed and efficiency of the website and eliminating the need to repeatedly enter the same information. Placing cookies will help the website recognize your device the next time you visit.

If you check the option not to accept cookies in your browser, you will not benefit from this feature, and will need to log in each time you log in.

The cookies used on the website do not collect personal information that allows the user to be identified, but only store generic information, namely the form or place/country of access of the user and the way he/she uses the website. Cookies only retain information related to user preferences.

Refusal to use cookies on the website may result in the inability to access some of its areas or receive personalized information.

Castelbel uses different types of cookies on the website:

Analytical Cookies

These cookies are used to analyze how you use the website, allowing us to highlight services that may be of interest to you, and to monitor the performance of the website by learning about the most popular pages, the most effective method of linking pages together, or to determine why some pages are receiving error messages. These cookies are only used for statistical analysis and creation purposes, and never collect personal information. Castelbel can thus provide a high-quality experience by customizing its offering and quickly identifying and correcting any problems that arise;

Functionality Cookies

Functionality cookies allow us to remember your preferences regarding website navigation, so that you don’t have to reconfigure the website each time you visit; they allow you to start a secure session, remember where you are in your order process and what is in your shopping cart.

Advertising Cookies

Considering the development of campaigns via Google Adwords and Facebook.

Regarding their validity, cookies can be:

Permanent Cookies

These are cookies that are stored in the access devices (computer, cell phone, smartphone or tablet), at the level of the internet browser, and are used whenever the user visits the website again, contributing to the provision of a more personalized service.

Cookies have a maximum lifetime of 5 years. Longer durations are only considered in exceptional circumstances, such as security issues and in case of absolute necessity.

We never sell the information collected through cookies, nor do we make it available to third parties.

You may disable some or all cookies at any time.
All Internet browsers allow you to accept, reject, or delete cookies by managing the settings in your browser.

To do so, you should follow these instructions:

Internet Explorer Cookie Settings – Disable Cookies

1 – Click on the “Tools” menu and choose the “Internet Options” option;

2 – Select the “Privacy” tab;

3 – Move the bar to the top, where “Block all cookies” will appear.

Note: There are several levels of activation and deactivation of cookies in Internet Explorer. For more information about Internet Explorer cookie settings, please refer to the following Microsoft page:
https://support.microsoft.com/pt-pt/help/17442/windows-internet-explorer-delete-manage-cookies

Cookie Settings in Chrome – Disable Cookies

1 – Click the Chrome menu in the browser toolbar.

2 – Select Settings.

3 – Click Show advanced settings.

4 – In the “Privacy” section, click on the “Content Settings” button.

5 – Select the “Block websites from setting data” option.

You can change the following cookie settings in the “Cookies” section:

– Delete cookies;

– Block cookies by default;

– Allow cookies by default;

– Keep cookies and website data by default until you exit your Internet browser;

– Make exceptions for cookies from specific websites or domains.

Note: There are several levels of cookie enablement and disablement in Google Chrome.

For more information about cookie settings in Google Chrome, please see:
https://support.google.com/chrome/answer/95647?hl=pt&topic=14666&ctx=topic

Mozilla Firefox Cookie Settings – Disable Cookies

1 – Click on the “Tools” menu;

2 – Select “Options”;

3 – Click on the “Privacy” icon, which you will find in the top panel;

4 – In the “Cookies” section, disable the “Accept cookies from websites” option;

4 – Click “OK” to save the changes and close.

Note: There are several levels of activation and deactivation of cookies in Mozilla Firefox.

For more information about cookie settings in Mozilla Firefox, please see:
https://support.mozilla.org/t5/Protect-your-privacy/Enable-and-disable-cookies-that-websites-use-to-track-your/ta-p/2784

Cookie Settings in Safari Web and iOS – Disable Cookies

1 – Click on “Edit”;

2 – Select “Preferences”;

3 – In the top pane, select the “Privacy” icon;

4 – In the “Accept Cookies” section, select “Never”.

Note: There are several levels of activation and deactivation of cookies in Safari. For more information about cookie settings in Safari, please see:
https://support.apple.com/pt-pt/HT201265

Other Internet Browsers

Please look in the “help” menu of your internet browser.

Note: By disabling cookies the website may not function properly.

Castelbel reserves the right to make readjustments or changes to this Cookies Policy at any time, and these changes will be duly publicized on the website.